Training involves an expert working with learners to transfer to them certain areas of knowledge or skills to improve in their current jobs. Development is a broad, ongoing multi-faceted set of activities to bring someone or an organisation up to another threshold of performance, often to perform some job or new role in the future.Training and development is an important part of any business,whether it is manufacturing, retail or services and can often beoverlooked due to cost, time or resources.Sometimes we need to take a step back and access our business needs.Your employees are your most important asset and if you look afterthem, they will look after your business.
The Benefits of training your staff
- Employees are better prepared to help the organization achieve its goals
- Staff are more productive
- Employees are more motivated
- Well trained staff require less supervision
- A pool of employees are ready to replace others who leave
- Staff that engage in continuous learning are better able to meet the challenges of changes in the organization
- Staff are able to manage/work on new programs
- Your organization will be more successful at attracting and retaining employees
The Benefits to your Company
- Increase Profitability
- Customer Satisfaction
- Increased Customer Retention
- Additional Customer Referral’s
- Reduced Costs
- Improved Customer Service
- Enhances Employee Self Worth
