Training involves an expert working with learners to transfer to them certain areas of knowledge or skills to improve in their current jobs. Development is a broad, ongoing multi-faceted set of activities to bring someone or an organisation up to another threshold of performance, often to perform some job or new role in the future.Training and development is an important part of any business,whether it is manufacturing, retail or services and can often beoverlooked due to cost, time or resources.Sometimes we need to take a step back and access our business needs.Your employees are your most important asset and if you look afterthem, they will look after your business.

The Benefits of training your staff

  • Employees are better prepared to help the organization achieve its goals
  • Staff are more productive
  • Employees are more motivated
  • Well trained staff require less supervision
  • A pool of employees are ready to replace others who leave
  • Staff that engage in continuous learning are better able to meet the challenges of changes in the organization
  • Staff are able to manage/work on new programs
  • Your organization will be more successful at attracting and retaining employees

The Benefits to your Company

  • Increase Profitability
  • Customer Satisfaction
  • Increased Customer Retention
  • Additional Customer Referral’s
  • Reduced Costs
  • Improved Customer Service
  • Enhances Employee Self Worth

Our courses are designed to help make that contact perfect every time.

Call us today: 01670 522656 or email:


You don’t have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream. – Michael Dell

Our training and coaching is affordable, professional, fun and interactive, but most of all it is effective. Our courses have been used successfully not only through our careers but also with our clients. Delegates leave with useful workable tools that can enhance their capabilities

read more

The training provided by Pro Action Training was of a very high standard and tailored to the needs of the candidates.

Susan Woods, APD Ltd

Andrews style and delivery of the course I attended was relaxed but focused . I have benefited from it greatly learning new skills and updating my current skills. I would highly recommend ProAction Training to anyone who wants to develop themselves or their staff”

Michael Wood,